Returns
We accept returns within 7 days of delivery. To be eligible, your item must be unused, in the same condition that you received it, and in the original packaging.
Non-returnable items include:
- Customized or personalized products
- Gift cards
- Downloadable software/products
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–7 business days, and a credit will automatically be applied to your original payment method.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again, then contact your payment provider. If you’ve done this and still haven’t received your refund, contact us at [digimark.ra@gmail.com].
Exchange Policy
We only replace items if they are defective or damaged. To request an exchange, email [your support email] within 7 days of delivery.
Need help?
Contact us at {digimark.ra@gmail.com} for questions related to refunds and returns.